Quick exit

Find help and support

Need urgent help? 

If you or someone you know is not safe, or it is an emergency, phone Triple Zero (000) and ask to speak to the police. You can ask for an interpreter if you need one.

Australian Federal Police

The Australian Federal Police can help keep you safe. They can provide advice and help you find support services that can provide somewhere to stay, financial support, counselling and legal and immigration advice. This can include referring you – if you are eligible – to the government-funded support program delivered by the Australian Red Cross.

If you think you might be experiencing modern slavery, or could be at risk, contact the Australian Federal Police (AFP) on 131 237 (131 AFP). You can also visit the Australian Federal Police website for help.  

Read more about how the Australian Federal Police prevents and investigates modern slavery on the Modern slavery in Australia website.

Community service providers

Community service providers (organisations that are not part of the police or government) can help if you are in or at risk of modern slavery – including if you are being forced to work or marry.

See Support services for organisations that can help you:

  • access free and confidential support,
  • understand your rights and options,
  • access free legal advice about your experience of modern slavery, and related issues, e.g. your visa,
  • with your immediate safety and wellbeing needs.  

The following organisations can refer you – if you are eligible – to the government-funded support program delivered by the Australian Red Cross:

Read more about available support and protection in response to modern slavery on the Modern slavery in Australia website. 

Help overseas

The Australian Government provides 24-hour consular emergency assistance to Australian citizens overseas (see Consular Services Charter for more information about who we can assist).

Phone +61 2 6261 3305 from overseas, or 1300 555 135 from within Australia.

Other support

You can also contact these organisations for help and advice in non-emergency situations.  

If you are affected by domestic or family violence 

1800RESPECT  

1800RESPECT is Australia’s national domestic, family and sexual violence counselling and support service.

Phone: 1800 737 732 (1800 RESPECT)  
SMS (Text): 0458 737 732
Website: 1800respect.org.au   
24 hours a day, 7 days a week 

If you need mental health support

Lifeline

Lifeline provides 24/7 crisis support and suicide prevention services.

Phone: 13 11 14
SMS (Text): 0477 13 11 14
Website: Lifeline

24 hours a day, 7 days a week

Beyond Blue

Beyond Blue provides information and support for anxiety, depression and suicide prevention.

Phone: 1300 22 4636
Website: Beyond Blue

24 hours a day, 7 days a week

MensLine Australia

MensLine Australia is a telephone and online counselling service offering support for Australian men anywhere, anytime.

Phone: 1300 78 99 78
Website: MensLine Australia

24 hours a day, 7 days a week

Kids Helpline

Kids Helpline is a confidential 24/7 online and phone counselling service for young people aged 5 to 25.

Phone: 1800 55 1800
Website: Kids Helpline   

24 hours a day, 7 days a week

13YARN

13YARN is an Aboriginal and Torres Strait Islander crisis support.

Phone: 13 92 76

24 hours a day, 7 days a week

Ask Izzy

Ask Izzy is a mobile website that connects people with the services they need right now and nearby.

Website: Ask Izzy   
 

Icon for language/translation

If you need an interpreter

Call the Translating and Interpreting Service (TIS) on 131 450. Tell the operator the language you need. Then tell the interpreter the name and phone number of the organisation you want to speak to. The operator will then connect you, the interpreter and the organisation on a call. All calls are free and confidential.