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Support services

There are safe and free services to help you if you are in or at risk of modern slavery. You can ask for help even if you are not sure you are in modern slavery.   

You can also get help and support even if you do not have a visa or have not followed your visa conditions.

Find out about modern slavery and its warning signs on the Modern slavery in Australia website.  

Support for people affected by modern slavery

Government-funded support 

Australia has a dedicated support program to help with your safety, security, health and wellbeing needs.  This is called the Support for Trafficked People Program, and it is delivered by the Australian Red Cross.

If you are eligible for this program, a caseworker will help you access the services you need. These might be: 

  • somewhere to stay or live 
  • healthcare  
  • counselling 
  • legal advice
  • migration advice  
  • financial help 
  • training to help you develop new skills, including learning or improving your English 
  • social support. 

You can access the support program through a referral from either: 

  • the Australian Federal Police
  • a community service provider through the Additional Referral Pathway.

Australian Federal Police (AFP)  

Phone: 131 237 (131 AFP)  
Website: AFP or make a report online.

Additional Referral Pathway

The Salvation Army: Call 1800 000 277 from 9am–5pm, Monday to Friday or visit their website.

Anti-Slavery Australia: Call 02 9514 8115 from 9am–5pm AET, Monday to Friday or email ASALegal@uts.edu.au.

Australian Muslim Women's Centre for Human Rights: Call 03 9481 3000 or email reception@amwchr.org.au.

Project Respect: Call, text or WhatsApp 0494 027 641, call 03 9416 3401, or email info@projectrespect.org.au from 9am–5pm, Monday to Friday.

Scarlet Alliance, Australian Sex Workers Association: Call 02 9517 2855 Tuesdays and Thursdays, or email arp@scarletalliance.org.au.

Visa information and support

Human Trafficking Visa Framework

Australia’s Human Trafficking Visa Framework provides support to eligible people in Australia who have experienced modern slavery in Australia who do not hold a visa. You may be eligible to remain in Australia on a temporary visa for a period of rest and recovery, allowing you to access the Support for Trafficked People Program. You may also be eligible to remain in Australia for a longer period to assist police with an investigation or prosecution, and in some circumstances permanently if you would be danger if you returned to your home country. Your immediate family members may also be eligible for a visa under the framework.

Reporting protections for visa holders

If you have a temporary visa with permission to work, your visa will not automatically be cancelled because you did not follow your visa’s conditions.

Even if your visa does not give you permission to work, you are not in trouble if you have been forced to work in modern slavery. Read more about the Strengthening Reporting Protections Pilot.

Other specialist support 

 

Australian Red Cross – Information about the Support for Trafficked People Program 

Australian Red Cross delivers the Support for Trafficked People Program, a government funded program that provides support and assistance to people who might have experienced human trafficking, slavery or slavery like practices, including forced marriage. Through a case management program, Red Cross might provide financial support, referrals to legal and community services, access to health services, employment pathways, short term accommodation, counselling and emotional support. 

Phone: 1800 113 015
Email: national_stpp@redcross.org.au
Website: Red Cross
 

My Blue Sky – support for someone in or at risk of forced marriage

My Blue Sky – run by Anti-Slavery Australia – can help if someone is in a forced marriage, is being forced to marry or is worried about someone else. This national service can help someone: 

  • find out about their options 
  • apply for a visa  
  • stay safe through safety plans and court orders
  • take legal action, such as getting a divorce 
  • connect with other support services, such as counselling, housing and financial help 
  • make a report to the police, if they want to.

My Blue Sky can help anyone in Australia or with a connection to Australia, including if you have been taken overseas. It does not matter what your visa status is.

Anyone can contact My Blue Sky directly for free and confidential support – they do not need to speak to the police or anyone else first. There are many ways of making contact, including a chatbox on their website that lets you message with the legal team during office hours.

Phone: 02 9514 8115
SMS (text): +61 481 070 844
Email: help@mybluesky.org.au  
Website: Blue Sky

Anti-Slavery Australia – support with legal and migration advice 

Anti-Slavery Australia is a legal centre specialising in modern slavery. Anti-Slavery Australia can help with free, confidential legal and migration advice. 

Someone in or at risk of modern slavery can contact Anti-Slavery Australia directly, or be referred by another organisation. 

Phone: 02 9514 8115
Email: antislavery@uts.edu.au or use the online contact form
Website: Anti-Slavery Australia

Fair Work Ombudsman – support with workplace rights 

The Fair Work Ombudsman can help if someone is worried about their pay, conditions and rights. Any worker in Australia can contact the Fair Work Ombudsman directly. 

Phone: 13 13 94
Website: Fair Work Ombudsman or make an anonymous tip-off

Work Right Hub – support for someone in or at risk of modern slavery at work 

The Australian Red Cross has information about support for someone being exploited at work, who might be in or at risk of modern slavery. This website has information in several languages. 

Website: Red Cross
 

Department of Home Affairs – reporting protections for visa holders 

If someone is a migrant worker, they can report bad treatment without automatically risking their visa. There is support to help them feel safe and report their exploitation.  

Website: Department of Home Affairs 

NSW Anti-slavery Commissioner

NSW Anti-slavery Commissioner Hotline is a 24/7 confidential support and assistance hotline available for people in, or at risk of, modern slavery, in NSW.

Phone: 1800 FREEDOM (1800 37 33 36)
Email: antislavery@dcj.nsw.gov.au 
Website: NSW Anti-slavery Commissioner

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If you need an interpreter

Call the Translating and Interpreting Service (TIS) on 131 450. Tell the operator the language you need. Then tell the interpreter the name and phone number of the organisation you want to speak to. The operator will then connect you, the interpreter and the organisation on a call. All calls are free and confidential.

Need urgent help?

If you or someone you know is not safe, or it is an emergency, phone Triple Zero (000) and ask to speak to the police. You can ask for an interpreter if you need one.